Particularly telling is their business talks with GameStop, in which Gabe describes a metting between their business manager Robert, and GameStop:
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We had a meeting with GameStop to talk about selling a boxed version of the game. Once we had a bunch of episodes together, we would collect them and put them in a box, you know? And GameStop said, oh, that's fantastic. We'd love to do it, we'd love to carry the game... but it's not going to be available anywhere else, is it?
And Robert said, well, we're going to digitally distribute it first.
They got really upset. And they said, no, you can't do that. We can't have it in our store if it's coming out digitally first. And he said, well, I'm sorry, that's the way it works. We're publishing our game and we can say where it goes. And so the deal that they tried to strike with Robert was okay, well, listen: If you cut us in on the profits from online distribution, and XBLA, and everything it comes out on, then we'll think about carrying it in the store.
For the average, small, independent developer trying to get a title into the retail outlet, digital distribution is the only way to earn a reasonable rate of return; production of boxes and media as well as shipping them to the retailer, taking returned inventory and all the rest takes a large chunk out of their profits; going directly to the consumer means that they can price at retail without a large portion of the revenue going to the middleman. With the fanbase that Penny Arcade has, it should be no problem for them to distribute digitally and make a profit, and with them potentially distributing other indie games on their network, I can see Greenhouse being both lucrative and successful in achieving their goals.
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