Mountain View Public Library's Critical Fail

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I like the Mountain View Public Library, but one of the issues I've had since the remodel has been the automated check-in kiosks. There are a total of 3 of these machines -- two located at the front entrance, and one located in the parking garage. The one in the parking garage is seriously flawed as it is near impossible to return the books while still in the car, but the two in the front seem to suffer continuously from being out of order. The outdoor book return I find to be the most hilarious sight of all, as nearly every inch is covered with instructions or warnings on how to use the machine, and in today's case, a big fat "Out of Order" sign:


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Since today is a holiday, the book return on the inside and in the garage can't be accessed, and the old book return in the parking lot outside was locked up with a padlock. Today was a holiday, and Sunday, the library was closed. The sign on the book return must have been put up on Saturday, but with the library closed for two days, there were bound to be books that needed to be returned:


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And there they are, spilling out from the book return and across the floor. Keep in mind, that is Monday morning -- the library won't open until 10am tomorrow, and whoever has the job of picking all off those books off the floor is one person I don't envy.

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This page contains a single entry by Michael Huang published on September 2, 2008 12:07 AM.

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